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Roosi Magi

Advisor and Solution Management
SAP Global

Roosi has a background in Business Analytics and Big Data. She has been working for several years in SAP where she has provided technical support and guidance to sales organization, prospects and customers in the domains of data analytics, machine learning and agile data visualisation. Roosi is driven by a purpose to help organisations to become data-driven and agile in the digital and machine age. She speaks English, French, Estonian and Spanish and has a strong passion for travel, sports and emerging technologies.

Intelligent Enterprise: How to Create the Customer Experience of the Future?

Customer experience is more important than ever. Even as ML technologies are more commonly used, many organization remain bewildered about what the different technologies can do and how they could be integrated in their business processes in order to drive positive customer experience. A look at examples of enterprises who have improved customer experience by applying advanced analytics into business processes.